DENVER — T-Mobile will repay it’s customers $67.5 million as result of a “cramming” settlement.
“Cramming” is when unauthorized third-party charges are put on consumers’ cell phone bills.
The lawsuit was filed by the Federal Trade Commission, and the settlement that was agreed on by both parties is $90 million, the Colorado Attorney General announced Friday.
After the $67.5 million to customers, the other parts will be rewarded to the Attorneys General and the Federal Communication Commission.
Consumers who were “crammed” complained about recurring monthly charges for premium text message subscription services like horoscopes, trivia, and sports scores, that they never requested, according to a statement from the Attorney General of Colorado.
“Today’s settlement with T-Mobile, coupled with our October $105 million settlement with AT&T, should send a strong warning to cell phone companies that this type of anti-consumer practice will not be tolerated,” said Colorado Attorney General John Suthers. “Companies should also take heed that we will not accept this as the cost of doing business.”
On Wednesday, Sprint was also hit with a lawsuit from the Consumer Financial Protection Bureau over a similar situation, the USA Today reported.
If you are a customer you can get additional information and submit a claim for a refund here: www.t-mobilerefund.com. You can also call the refund program’s administrator at (855) 382-6403 with questions.
You can make online claims here: https://www.ftcsettlementatt.com/en/Claim
Your refund claims need to be postmarked by June 30, 2015. Account summary form requests need to be postmarked by April 30, 2015.